Frequently Asked Questions
Need Help? We’ve Got Answers
Below you’ll find answers to the most common questions about shopping with Vibeincart. We’ve put this section together to help you understand our products, shipping process, payments, and support policies. If you need any additional information, our customer support team is always here to help.
What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us with your order number and photos of the issue. Our team will help resolve it promptly.
How can I contact customer support?
You can contact us through the Contact Us page or via email. We aim to respond to all inquiries within 24 hours.
What products does Vibeincart sell?
Vibeincart is a general online store offering a wide range of products across multiple categories, including everyday essentials and trending items selected for customer needs.
Where does Vibeincart ship
We ship to the USA and selected international countries. Shipping availability may vary depending on the product and destination.
How long does shipping take?
Orders are processed within 1–2 business days.
Estimated delivery time is typically 8–14 business days, depending on your location and the product ordered.
Will I receive tracking information?
Yes. Once your order is shipped, you will receive tracking details via email so you can track your order.
Are payments on Vibeincart secure?
Yes. All payments are processed through secure and encrypted payment gateways to ensure customer data is protected.
Do you offer discounts or promotions?
Yes. We occasionally offer special discounts and promotions. Please check our Social Media regularly for updates.